The electronic delivery confirmation will be available in the tracking results or in DHL Proview after delivery. To download it, enter your account number, phone number or zip code.

Goods sent from outside the European Union go through customs clearance in Poland regardless of the purpose for which they were sent (e.g. as a gift or samples). If any documents are required for import clearance, the recipient is contacted by our Customs Agency.
Learn more:

Customs clearance

You can pick up shipments in person at our terminals and at external pick-up points.
To locate the nearest point, use the link provided to the recipient or contact our hotline.
In the case of pickup from a terminal, it is possible to issue an authorization to a third party, while at an external point the package can be received only by the person listed on the waybill by name.
You can also determine how and when to pick up your shipment yourself with On Demand Delivery.
Use link above to manage delivery or reach our advisors by selecting the number “2”, where the status of the shipment is available.